Finding the Right Answer Quickly
This FAQ is organised around the real questions we get through our support channel every day. If you are setting up an account for the first time, the account and verification section covers each step. If your bKash, Nagad or Rocket deposit has not reflected yet, the payments section explains exactly what to check. Withdrawal questions have their own section because the
process has a couple of verification steps that trip people up the first time. We also cover what happens if you need to reset your password, how to access the lobby from a mobile browser, and what to do if a game round disconnects mid-session. We update these answers whenever our platform changes, so what you read here matches how things actually
work today. If your question is not covered here, our support team is reachable through the live chat option inside your account.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Help